IBM SmartCloud / LotusLive

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Business class, enterprise grade email

Efficiently manage and send email with all the features you expect, including type-ahead, spell-check, and conversation threads.

Horizontal or vertical preview pane

Pick between horizontal and vertical previews for your email messages.

Conversation threads view

Use conversation threads to automatically group emails together.

Individual tabs or separate windows

Pick your preference for sorting between multiple open messages.

Mail-importance flags

Quickly flag messages to come back to at a later time.

Additional Features

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Type ahead for addressing mail

Quickly find contacts when sending email with type ahead address completion.

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Automatic spell-check

Avoid spelling errors when sending emails.

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Follow-up dates and alarms

Set alarms and dates on messages.

On-premises and cloud integration

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On Premises Mail IBM SmartCloud End User
IBM SmartCloud Notes can be configured to support a hybrid environment that allows integration between on-premises systems and the cloud. You can also continue to serve end users with your on-premises systems while serving other users in the cloud, in a way that is completely transparent to people inside and outside your company. Contact sales for additional details.

Security and anti-spam

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End User Security IBM SmartCloud

Protect your organization with an anti-spam solution, real-time, multi-layered antivirus protection, TLS encryption in transit, and federated identity via SAML.

What is a Social Business?

The ways individuals and communities interact, form relationships, make decisions, accomplish work, and purchase goods are changing the way business is done. A social business embraces and cultivates a spirit of collaboration and community—internally and externally—delivering unprecedented return for the time invested.

What is Social Business image

A social business recognizes that people do business with people and optimizes how people interact to accomplish organizational goals:

  • Deeply connecting individuals in productive, efficient ways
  • Providing line of sight across traditional boundaries and better aligning actions to needs
  • Speeding up business with insight to anticipate and address evolving opportunities

Becoming a social business requires a long-term, strategic approach to business culture, executive leadership, an effective corporate strategy, and organizational ability to recognize and design for transformation.

Organizations that successfully transform into social businesses are enabled by an optimized workforce, intelligent sales, strengthened operational controls, increased product and service innovation, and deepened customer care and insight.


Our solution is competitively priced, security-rich, reliable, flexible, and extensible.

Competitively Priced — Our all inclusive social business solution is priced per user, per month, with options to pay monthly, quarterly or annually. Volume discounts may also apply.

Security–rich — Our social business solution is designed with security–rich features throughout. Examples include anti-spam, real-time, multi layered antivirus protection, TLS encryption in transit, and Federated identity via SAML.

Reliable — We understand that to conduct social business, reliability is imperative. We keep planned maintenance to a minimum and our services are backed by a 99.9% up time guarantee.

Flexible — We know one size does not fit all. Like your business, your needs are unique. You can choose to sign up for combinations of services or stand-alone services. You can also create hybrid configurations combining on-premise and on-cloud email.

Extensible — We are committed to building a partner ecosystem to help IBM Business Partners enter the emerging software as a service market and succeed with products and services that extend social business capabilities. Example solutions include social e-signature, customer relationship management, and social project management.

The IBM Solution

IBM has integrated the essential tools for social business in the cloud: enterprise-grade file sharing, communities, instant messaging, web meetings, user profiles, mail, and calendar. Our solution is designed to let you work seamlessly with people inside and outside of your organization. You can meet online, share files, chat, manage projects, network with potential clients, schedule meetings, and send and receive mail anywhere, anytime. Whether you work remotely, manage remote teams, or need one place to bring colleagues, partners, and vendors together, our offerings help you transform your business into a social business.